125
Royal Horticultural Society
Gold Medals

Shipping

We have recently reloacted the majority of our shipping to a business that specialises in plant packaging and forwarding. They are based in Suffolk and we continually feed them with top up plants and monitor the mail order progress from Devon. We also send out priority parcels or Garlic Guard and Worm Wee straight from the nursery here in Sticklepath.

We continually aim for a 2-3 working day service.

In the main we use Royal Mail, but occasionally use other carriers. 

For larger plants we do one of three things:

1.  Package on to a specialist horticultural trolley and deliver to your house

2.  Send them via Pallet Network

3.  Courier them ourselves with either Daryl, Nick or Tim with our own vehicle. This is mainly for very large bamboos or tree ferns that need specialist handling. We try and co-ordinate these large plant deliveries by calling before the trip is planned and agreeing a mutually convenient time.

We can ship to any address in the United Kingdom and most countries in Europe. Inevitably, additional charges may apply for Europe, the Highlands, islands and Northern Ireland.
 
 Shipping Prices UK 
Europe 
 One plant only £5  £7 
 2 - 6 plants £10  £15 
 7 - 25 plants £15 
£25 
 Over 25 plants Free  *POA 

* email or phone +44 1837 840989 for quote

When you place an order, the website will automatically calculate shipping on the number of plants selected.

The vast majority of parcels delivered within the United Kingdom are sent to arrive within 48 hours. Most parcels are trackable.

Shipping to Europe takes a little longer - five days maximum from the date of dispatch.

Occasionally a parcel does go astray and we will promptly replace it with, hopefully, a minimum of fuss! If having the plants really quickly is a priority then please let us know when placing your order and we will do our utmost to fulfil your request.

Bamboo
Many of our bamboos in stock are very large, so we like to take special care with their delivery. We group deliveries by van and very occasionally orders may take up to ten days to arrive. If you require your bamboo order urgently, please let us know so that we may make arrangements to expedite delivery. 

Order Status Meanings

Awaiting Fulfillment:
We have received your order and will be processing it asap.

Pending: Your order is being processed. Please feel free to call if you would like more information on the delivery date.

Awaiting Shipment : We have packers working on your order - expecting to have it shipped that day.

Awaiting Pickup : Your plants will be delivered from Devon or via our own vehicles

Shipped: Your order has been dispatched.